If you think you’ve fallen victim to a utility scam, find information about scams targeting utility customers and ways to ensure your information is safe and secure.
Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
Energy efficiency programs, energy efficiency tips, marketplace, renewable options and more.
We’re dedicated to protecting the environment, while delivering reliable and safe energy to our customers.
We’re integrating sustainability into every part of our operations and through customer partnerships.
Empowering customers' experience with more tools and features.
We offer safety tips and information to ensure you, your family members and friends, our employees and business partners remain safe each and every day. Also, find information about scams targeting utility customers and ways to ensure your information is safe and secure.
With our competitive electric rates, excellent reliability and business-friendly climate, there’s no question that Kentucky is the best place for business.
LG&E and KU have a steadfast and unwavering commitment to the communities they serve.
LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky.
empowering Kentucky’s future through smart investments.
You will need to provide:
You will need to provide:
You will need to provide:
Now is a great time to get organized so your new place is safe, efficient and comfortable.
Important information about residential joint accounts.
A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.
Our new app allows you to pay your bill, report an outage, view our outage map, view payment history, manage your account and more.
If you suspect a natural gas leak, ALWAYS leave the area immediately.
If you need immediate assistance, or to report a gas leak/odor, contact us at:
LG&E: 502-589-1444 or 800-331-7370 (fast path 1-1-1)
Our app allows you to access your account on the go and with ease. Use these features on the app:
Watch quick videos to see how you can take these actions on the app.
Existing My Account users:
If you are an existing My Account user, use the same credentials to log into the mobile app. Your email address and password will be the same in the mobile app.
Forgot password:
If you have registered for My Account since June 2020, but have forgotten your password, you can use the Forgot Password? on My Account or the mobile app and reset your password. Any changes made to the log in information will take effect on both My Account and the mobile app immediately.
If you do not have access to your email address where the reset link was sent or you did not answer any security questions, contact customer service to receive a temporary password. You will need to log into the My Account website (not the mobile app) using the temporary password first to reset the password. Once the password is reset in My Account it will take effect immediately and the new password can be used to log into the mobile app.
Compliment, complaint or issue with the mobile app? Contact us here.
